May 4, 2025

Payment Error When Buying a Ticket.

Follow the steps below to try to resolve the purchase error.

Steps to resolve purchase errors:

  1. Make sure your card information is entered correctly.
  2. Ensure your card has adequate funds to complete the purchase
  3. Check to see if your bank/card issuer has contacted you to approve the purchase. If they have, approve the purchase and wait at least 1 minute to try and complete your transaction again.

Need help?

Contact us:

customerservice@sportsthread.com

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Want to learn more about Sports Thread's secure and flexible Ticketing, Age Verification, or Registration for your event? Find out here: https://info.sportsthread.com/

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