Why Can’t I Create an Athlete and Add Them to My Team?

To add an athlete to a team or registration you must go through the link for that specific team or event. There are a few limitations on who can do this and rules for the adding of athletes including:

• Coach accounts can NOT add athletes to their account. If you are a coach and have an athlete you will have to create a second account following the steps below to add your athlete
• You can NOT create an Athlete only account for an athlete under the age of 13 years old
• Athlete only accounts can NOT have multiple athletes. You must create a Parent//Fan account to add multiple athletes too

Steps to create an athlete and add them to your team:

1. Click your team link
2. Select Parent + Athlete
3. Create your parent account with a DIFFERENT EMAIL.
4. Add your athlete
5. Complete registration

If you do not have a secondary email to use you can use a variation of your existing email to create your Parent/Fan account. Think of this like a new user name. You can do this by adding a +1 before the @ sign in your email.

‍

For example: Customerservice@sportsthread.com would become customerservice+1@sportsthread.com

‍

*Please note you can not do the +1 email with Yahoo email addresses.

‍

Need help?

Contact us:

customerservice@sportsthread.com

‍

Did this article answer your question? If not please visit the main FAQ to find your question: https://info.sportsthread.com/blog

‍Want to learn more about Sports Thread's secure and flexible Ticketing, Age Verification, or Registration for your event? Find out here: https://info.sportsthread.com/