December 23, 2024
Why is My Athlete's Age Verification Pending?
![](https://cdn.prod.website-files.com/63a21ec559f3bd61f7cf222e/6769e02cd311f3cd70c68170_ce01c7d2-fe45-4c51-9765-9b2ec6ba6881.png)
Your age verification might be pending because we are waiting on additional information.
*We send out emails to all pending athletes throughout the week requesting additional documentation to approve the age verification.*
Please check your email or reach out to customer service for assistance.
![](https://cdn.prod.website-files.com/63a21ec559f3bd61f7cf222e/676a0de45e03f1b1420e1454_382be388-a0e4-263b-30a6-4fb855a73dbc.png)
Need help?
Contact us:
customerservice@sportsthread.com