Why is My Athlete's Age Verification Pending?

Your age verification might be pending because we are waiting on additional information.
*We send out emails to all pending athletes throughout the week requesting additional documentation to approve the age verification.*
Please check your email or reach out to customer service for assistance.

Need help?
Contact us:
customerservice@sportsthread.com
Did this article answer your question? If not please visit the main FAQ to find your question: https://info.sportsthread.com/blog
Want to learn more about Sports Thread's secure and flexible Ticketing, Age Verification, or Registration for your event? Find out here: https://info.sportsthread.com/