Draft, pending and decline colors and meaning

The status meanings for “Draft”, “Pending”, and “Decline” are below.

Draft, pending, and decline colors and meaning:

1. Draft: The athlete has not completed the registration process and will need to click on their registration link and log back into their account to complete and pay.
2. Pending: Something is wrong with their age verification and they have not responded to our request for more information. Please have the athlete/parent check their email for an email from us or contact us @ customerservice@sportsthread.com.
3. Decline: The athlete was declined, this can be for many reasons. Including but not limited to; declined by league due to disciplinary action, the wrong document was used for age verification or we have not received proper supporting documentation that we requested by the deadline. (every league will not have the declined status)
4. On Roster/Approved: The athlete is approved and on the roster. Age verification requirement is satisfied.

PLEASE NOTE

If your athletes are showing under the ON ROSTER (like on the display above) they are on the roster. These athletes CAN show as TOO OLD and be under ON ROSTER. This is so Sports Thread can keep track of exceptions. If an athlete is under ON ROSTER they are on the roster.

‍

Need help?

Contact us:

customerservice@sportsthread.com

‍

Did this article answer your question? If not please visit the main FAQ to find your question: https://info.sportsthread.com/blog

‍Want to learn more about Sports Thread's secure and flexible Ticketing, Age Verification, or Registration for your event? Find out here: https://info.sportsthread.com/