May 15, 2025

Age Verification Refunds

Sports Thread age verification is a season-long pass that can be used at any Sports Thread age-verified event.

*Due to this and the terms of service accepted during the age verification process, age verification can not be refunded.*

The exception is if an athlete has age verification paid for twice within the same season. If you believe this case is applicable to you please contact us at customerservice@sportsthread.com for our team to look into.

Need help?

Contact us:

customerservice@sportsthread.com

Did this article answer your question? If not please visit the main FAQ to find your question: https://info.sportsthread.com/blog

Want to learn more about Sports Thread's secure and flexible Ticketing, Age Verification, or Registration for your event? Find out here: https://info.sportsthread.com/

September 19, 2025

Saritasa Partners with Sports Thread to Launch AI-Powered Customer Support Solutions, Reducing Support Costs by 83% for Sports Organizations

August 26, 2025

How to Edit a Registration Question

August 23, 2025

Sports Thread League Management

Have a question? Ask Us

Close Speech Send Avatar User Avatar