May 15, 2025

How Do I Get a Refund For My Ticket?

For refunds, please reach out to the event host through their website, or their email listed on the homepage of where you purchased your tickets.

If you have any questions, please reach out to us at customerservice@sportsthread.com

*As the ticketing software provider, Sports Thread does not hold the transaction between the ticket purchaser and the event host. Ticket funds are transferred directly to the event host upon completion of the purchase.*

Need help?

Contact us:

customerservice@sportsthread.com

Did this article answer your question? If not please visit the main FAQ to find your question: https://info.sportsthread.com/blog

Want to learn more about Sports Thread's secure and flexible Ticketing, Age Verification, or Registration for your event? Find out here: https://info.sportsthread.com/

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