May 15, 2025

My Discount Code Isn’t Working.

Follow the steps below to apply your discount code successfully.

*If you use “Guest Checkout” to purchase your tickets you will not be able to input a discount code. You must login or create an account.*

*If an error appears in the top right corner noting an issue with ticket quantity or price, please refer to the partner for guidelines surrounding the discount.*

Steps to apply your discount code successfully:

  1. Apply your discount code into the box labeled “Discount Code” above card information on the ticket purchase page.
  2. Make sure that you are typing in your discount code exactly (including capitalization).

Need help?

Contact us:

customerservice@sportsthread.com

Did this article answer your question? If not please visit the main FAQ to find your question: https://info.sportsthread.com/blog

Want to learn more about Sports Thread's secure and flexible Ticketing, Age Verification, or Registration for your event? Find out here: https://info.sportsthread.com/

January 6, 2026

How do I Change Jersey Numbers as a Coach?

January 6, 2026

What Does “Missing Waiver Consent” Mean?

January 6, 2026

How do I Invite Additional Coaches to My Roster?

Have a question? Ask Us

Close Speech Send Avatar User Avatar